Refund policy
RETURNS & EXCHANGES POLICY
Your satisfaction is important to us.
- Returns or exchanges are accepted within 5 days of delivery only if the item received is damaged, defective, or incorrect.
- Return requests submitted after 5 days of delivery may not be eligible.
- Items must be reported promptly with clear photos for verification.
- Products must remain unused and in original packaging.
- Customized, personalized, or final sale items may not qualify for returns or exchanges.
- Refunds or exchanges will be processed after the returned item is inspected and approved.
To initiate a return, please contact our support team at sajoraenterprises@gmail.com with your order details.
IMPORTANT NOTE
We recommend checking your order upon delivery and contacting us promptly if there are any issues.