Refund policy

RETURNS & EXCHANGES POLICY

Your satisfaction is important to us.

  • Returns or exchanges are accepted within 5 days of delivery only if the item received is damaged, defective, or incorrect.
  • Return requests submitted after 5 days of delivery may not be eligible.
  • Items must be reported promptly with clear photos for verification.
  • Products must remain unused and in original packaging.
  • Customized, personalized, or final sale items may not qualify for returns or exchanges.
  • Refunds or exchanges will be processed after the returned item is inspected and approved.

To initiate a return, please contact our support team at sajoraenterprises@gmail.com with your order details.


IMPORTANT NOTE

We recommend checking your order upon delivery and contacting us promptly if there are any issues.